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Please contact our customer service if you need more information about an existing order, our terms or general information about our services.
Do not hesitate to also contact us with your tips, comments or any complaints. Select your preferred method of contact below. Since Fraktjakt is a digital platform we have mainly focused on a really good chat and email support, but we can of course also call you if you prefer talking by phone. Just be aware that our customer service is closed on Saturday, Sunday and public holidays. Live-chat
For quick questions
Business days 9.00am - 4.00pm Usually replies within 5 minutes
For easy and advanced questions
Business days 8.00am - 4.30pm Usually replies within 30 minutesPhone
For easy and advanced questions
Business days 8.00am - 4.00pm Usually calls you within 60 minutesClaim
For claims concerning missing or damaged goods
Business days 8.00am - 4.30pm Usually replies within 30 minutesFAQ
For common questions
We have compiled a list of our most frequently asked questions. Find the answers to your questions yourself and get answers immediately. Contact information
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Svenska
English (US)